Last updated: April 2025
Welcome to Eleganzo Inc. (“Eleganzo,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, platform, and related services (“Services”). By using our Services, you agree to these Terms.
Our platform is for verified B2B wholesale clients only. To qualify, you must represent a legitimate business such as an optical retailer, optometry practice, or eyewear distributor. Eleganzo reserves the right to approve or deny access at our discretion.
You must provide accurate information during registration and maintain the confidentiality of your login credentials. Notify us of unauthorized use immediately. We may suspend accounts for security or policy violations.
We offer global shipping via trusted logistics partners. Buyers are responsible for customs duties unless stated otherwise. Eleganzo is not liable for delays beyond our control.
We accept returns for incorrect or damaged items reported within 5 business days. Photos and pre-authorization from our team are required for all returns.
All site content is owned by Eleganzo or our partners. Unauthorized reproduction or commercial use is strictly prohibited.
Eleganzo implements territory protection policies to prevent oversaturation and preserve brand value. Wholesale information is confidential and must not be shared externally.
Prohibited activities include data scraping, account sharing, and catalog duplication. Violations will result in termination and legal action if necessary.
Eleganzo is not liable for indirect losses, business interruption, or unauthorized access damages. Total liability is limited to the order value in question.
We may update these Terms at any time. Continued use after updates implies acceptance of the revised terms.
These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes must be filed in Bucks County, PA courts.
Eleganzo Inc
649 Second Street Pike, Suite E
Southampton, PA 18966
Phone: (800) 830-6787
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By using our Services or registering an account, you agree to abide by these Terms of Service in full.