Eleganzo

Terms of Service

Last updated: April 2025

1. Introduction

Welcome to Eleganzo Inc. (“Eleganzo,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, platform, and related services (“Services”). By using our Services, you agree to these Terms.

2. Wholesale Eligibility

Our platform is for verified B2B wholesale clients only. To qualify, you must represent a legitimate business such as an optical retailer, optometry practice, or eyewear distributor. Eleganzo reserves the right to approve or deny access at our discretion.

3. Account Registration & Security

You must provide accurate information during registration and maintain the confidentiality of your login credentials. Notify us of unauthorized use immediately. We may suspend accounts for security or policy violations.

4. Ordering & Pricing

  • All items are subject to availability and authenticity verification.
  • Wholesale pricing may vary by region or brand agreements.
  • No minimum orders are required.

5. Shipping & Delivery

We offer global shipping via trusted logistics partners. Buyers are responsible for customs duties unless stated otherwise. Eleganzo is not liable for delays beyond our control.

6. Returns & Claims

We accept returns for incorrect or damaged items reported within 5 business days. Photos and pre-authorization from our team are required for all returns.

7. Intellectual Property

All site content is owned by Eleganzo or our partners. Unauthorized reproduction or commercial use is strictly prohibited.

8. Market Protection & Confidentiality

Eleganzo implements territory protection policies to prevent oversaturation and preserve brand value. Wholesale information is confidential and must not be shared externally.

9. Platform Use & Conduct

Prohibited activities include data scraping, account sharing, and catalog duplication. Violations will result in termination and legal action if necessary.

10. Limitation of Liability

Eleganzo is not liable for indirect losses, business interruption, or unauthorized access damages. Total liability is limited to the order value in question.

11. Modifications

We may update these Terms at any time. Continued use after updates implies acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes must be filed in Bucks County, PA courts.

13. Contact Us

Eleganzo Inc
649 Second Street Pike, Suite E
Southampton, PA 18966
Phone: (800) 830-6787
Contact Form

14. Acceptance of Terms

By using our Services or registering an account, you agree to abide by these Terms of Service in full.

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